Privacy Policy

Effective Date: 7 August 2026

Your Privacy Matters
At Yellow Hyphen Ltd, we believe that trust is built through transparency. This Privacy Policy explains what personal information we collect, why we collect it, and how we protect it whenever you interact with our website. By using this website or submitting an enquiry, you acknowledge that you have read this Privacy Policy.
Who We Are
Yellow Hyphen Ltd is a high-end branding and digital consultancy specialising in strategic brand positioning, premium digital experiences and business growth.

Company: Yellow Hyphen Ltd
Registered in: England and Wales
Email: kristina@yellowhyphen.com

Throughout this Privacy Policy, “we“, “our” and “us” refer to Yellow Hyphen Ltd.
What Information We Collect
At present, we only collect the information you voluntarily provide when completing our contact form.

This may include:
– First name
– Last name
– Email address
– Details you choose to include in your project enquiry

Please avoid submitting confidential or highly sensitive personal information through the contact form.
Why We Collect Your Information
We use your information solely to:
– respond to your enquiry;
– discuss your project requirements;
– prepare quotations or proposals where requested;
– communicate regarding potential services;
– maintain records of our business communications.

We do not use your information for automated decision-making or profiling.
Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your information on the following lawful bases:

Legitimate Interests

To respond to genuine business enquiries and communicate regarding our services.

Pre-contractual Steps
Where you request a quotation, proposal or consultation before entering into an agreement. Where required by law, we may also process personal information to comply with legal obligations.
How We Store Your Information
We take appropriate technical and organisational measures to protect your personal information.

Your information may be stored securely using trusted business platforms, including secure email services and website hosting providers.

Access to enquiry information is limited to authorised personnel only.
How Long We Keep Your Information
We retain enquiry information only for as long as reasonably necessary.

Typically:

unsuccessful enquiries may be retained for up to 24 months; client-related communications may be retained for longer where required for contractual, legal or accounting purposes.

When information is no longer required, it is securely deleted.

Cookie Preferences

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To provide a seamless browsing experience, we use cookies to analyse website performance and personalise selected content. You remain in control of your preferences at all times.