Terms & Conditions
Effective Date: 7 August 2026
About These Terms
Welcome to the Yellow Hyphen Ltd website.
These Terms & Conditions govern your use of our website, including its content, portfolio, services information, blog, contact forms, interactive features and any other functionality made available through the website.
By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with them, please do not use the website.
These Terms & Conditions apply to the use of the website only. They do not, by themselves, constitute a contract for the provision of branding, digital, consultancy or other professional services.
Any services provided by Yellow Hyphen Ltd will be subject to separate terms, a written proposal, statement of work, service agreement or other contractual documentation agreed with the relevant client.
These Terms & Conditions govern your use of our website, including its content, portfolio, services information, blog, contact forms, interactive features and any other functionality made available through the website.
By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with them, please do not use the website.
These Terms & Conditions apply to the use of the website only. They do not, by themselves, constitute a contract for the provision of branding, digital, consultancy or other professional services.
Any services provided by Yellow Hyphen Ltd will be subject to separate terms, a written proposal, statement of work, service agreement or other contractual documentation agreed with the relevant client.
Who We Are
Yellow Hyphen Ltd is a high-end branding and digital consultancy specialising in strategic brand positioning, premium digital experiences and business growth.
Company: Yellow Hyphen Ltd
Registered in: England and Wales
Email: kristina@yellowhyphen.com
Throughout this Privacy Policy, “we“, “our” and “us” refer to Yellow Hyphen Ltd.
Company: Yellow Hyphen Ltd
Registered in: England and Wales
Email: kristina@yellowhyphen.com
Throughout this Privacy Policy, “we“, “our” and “us” refer to Yellow Hyphen Ltd.
Our Website
Our website is intended to provide information about Yellow Hyphen Ltd, our approach, capabilities, services, selected work and areas of expertise.
The website may include:
– information about our company and services;
– examples of our portfolio and previous work;
– case studies and project-related content;
– articles and other editorial content;
– contact and project enquiry forms;
– information about consultations or other appointments;
– interactive website elements and digital experiences;
– links to third-party websites and services;
– and, where introduced, online payment functionality.
We aim to keep the information on our website accurate and up to date. However, we do not guarantee that every piece of information will always be complete, current or free from error.
The website may include:
– information about our company and services;
– examples of our portfolio and previous work;
– case studies and project-related content;
– articles and other editorial content;
– contact and project enquiry forms;
– information about consultations or other appointments;
– interactive website elements and digital experiences;
– links to third-party websites and services;
– and, where introduced, online payment functionality.
We aim to keep the information on our website accurate and up to date. However, we do not guarantee that every piece of information will always be complete, current or free from error.
Portfolio and Previous Work
Our portfolio is presented for informational and illustrative purposes.
Portfolio projects may represent work completed for clients, partners or other organisations. The inclusion of a project, brand, company name, logo, image or other material does not necessarily mean that the relevant organisation currently endorses Yellow Hyphen Ltd or that an ongoing commercial relationship exists.
Where appropriate, third-party trademarks, logos, images or other intellectual property remain the property of their respective owners.
We reserve the right to update, remove or modify portfolio content at any time.
Portfolio projects may represent work completed for clients, partners or other organisations. The inclusion of a project, brand, company name, logo, image or other material does not necessarily mean that the relevant organisation currently endorses Yellow Hyphen Ltd or that an ongoing commercial relationship exists.
Where appropriate, third-party trademarks, logos, images or other intellectual property remain the property of their respective owners.
We reserve the right to update, remove or modify portfolio content at any time.
Our Services
Information presented on this website describes our areas of expertise and the types of services we may provide.
These may include, but are not limited to:
– brand strategy;
– brand positioning;
– branding and identity;
– rebranding;
– digital strategy;
– website strategy and design;
– premium digital experiences;
– UX and UI;
– content and communication strategy;
– business and brand growth consultancy;
– and related strategic or creative services.
The exact scope, deliverables, fees, timelines and responsibilities associated with any engagement will be agreed separately with the client. Nothing on this website constitutes an offer that obliges Yellow Hyphen Ltd to provide a particular service.
These may include, but are not limited to:
– brand strategy;
– brand positioning;
– branding and identity;
– rebranding;
– digital strategy;
– website strategy and design;
– premium digital experiences;
– UX and UI;
– content and communication strategy;
– business and brand growth consultancy;
– and related strategic or creative services.
The exact scope, deliverables, fees, timelines and responsibilities associated with any engagement will be agreed separately with the client. Nothing on this website constitutes an offer that obliges Yellow Hyphen Ltd to provide a particular service.
Enquiries and Contact Forms
Our website may provide forms through which you can contact us or submit a project enquiry.
Submitting an enquiry does not create a client relationship, constitute acceptance of an engagement or guarantee that we will accept or undertake a project.
You agree to provide information that is accurate and not misleading.
You should not use our forms to submit confidential, highly sensitive or legally privileged information unless we have expressly requested it.
Information submitted through our forms is handled in accordance with our Privacy Policy.
Submitting an enquiry does not create a client relationship, constitute acceptance of an engagement or guarantee that we will accept or undertake a project.
You agree to provide information that is accurate and not misleading.
You should not use our forms to submit confidential, highly sensitive or legally privileged information unless we have expressly requested it.
Information submitted through our forms is handled in accordance with our Privacy Policy.
Consultations and Bookings
Where consultation or appointment booking functionality is available through the website, you may be able to book a consultation or appointment directly through our booking system.
The availability, duration, price and any applicable booking conditions will be displayed before you complete your booking.
A booking is considered confirmed once confirmation has been provided through the booking system or by email.
Depending on the type of consultation or appointment booked, you may be able to reschedule or cancel your booking, subject to the applicable cancellation and rescheduling conditions displayed at the time of booking.
Where payment is required at the time of booking, the applicable payment and cancellation terms will be presented before the booking is confirmed.
We may need to reschedule or cancel an appointment in exceptional circumstances. Where this occurs, we will make reasonable efforts to notify you as soon as possible and, where appropriate, offer an alternative date or other suitable resolution.
Any booking functionality provided through the website may rely on third-party technology. Your use of such functionality may also be subject to the relevant third-party provider’s terms and privacy policy.
The availability, duration, price and any applicable booking conditions will be displayed before you complete your booking.
A booking is considered confirmed once confirmation has been provided through the booking system or by email.
Depending on the type of consultation or appointment booked, you may be able to reschedule or cancel your booking, subject to the applicable cancellation and rescheduling conditions displayed at the time of booking.
Where payment is required at the time of booking, the applicable payment and cancellation terms will be presented before the booking is confirmed.
We may need to reschedule or cancel an appointment in exceptional circumstances. Where this occurs, we will make reasonable efforts to notify you as soon as possible and, where appropriate, offer an alternative date or other suitable resolution.
Any booking functionality provided through the website may rely on third-party technology. Your use of such functionality may also be subject to the relevant third-party provider’s terms and privacy policy.
Online Payments
Yellow Hyphen Ltd may introduce online payment functionality in the future.
Where online payments are made available through this website, payments may be processed using third-party payment providers such as Stripe.
At present, online payment functionality is not necessarily available through this website.
Where payment functionality is introduced, the applicable price, currency, payment terms and any relevant cancellation conditions will be presented to you before you complete the transaction.
Payment processing may be subject to the terms and privacy practices of the relevant payment provider.
A payment made through the website does not, by itself, replace any separate service agreement or statement of work that may be required for the relevant engagement.
Where online payments are made available through this website, payments may be processed using third-party payment providers such as Stripe.
At present, online payment functionality is not necessarily available through this website.
Where payment functionality is introduced, the applicable price, currency, payment terms and any relevant cancellation conditions will be presented to you before you complete the transaction.
Payment processing may be subject to the terms and privacy practices of the relevant payment provider.
A payment made through the website does not, by itself, replace any separate service agreement or statement of work that may be required for the relevant engagement.
Intellectual Property
Unless otherwise stated, all intellectual property appearing on this website is owned by or licensed to Yellow Hyphen Ltd.
This includes, without limitation:
– the Yellow Hyphen name and branding;
– logos and visual identity;
– website design and layout;
– written content;
– copy;
– photography;
– graphics and illustrations;
– animations;
– videos;
– digital experiences;
– original concepts;
– downloadable materials;
– and other original content made available through the website.
Copyright and other intellectual property rights may arise automatically in original works, including written, artistic and digital content.
You may view the website and its content for your own personal or legitimate business reference.
Unless expressly permitted by us in writing, you must not:
– reproduce substantial parts of the website;
– copy, modify or redistribute our work;
– commercially exploit our content;
– reproduce our branding or identity;
– crape or systematically extract website content;
– use our work to create derivative materials;
– or represent our work as your own.
Nothing in these Terms & Conditions transfers ownership of any intellectual property from Yellow Hyphen Ltd to you.
Where a client engagement involves the transfer or licensing of intellectual property, the applicable rights will be defined separately in the relevant client agreement.
This includes, without limitation:
– the Yellow Hyphen name and branding;
– logos and visual identity;
– website design and layout;
– written content;
– copy;
– photography;
– graphics and illustrations;
– animations;
– videos;
– digital experiences;
– original concepts;
– downloadable materials;
– and other original content made available through the website.
Copyright and other intellectual property rights may arise automatically in original works, including written, artistic and digital content.
You may view the website and its content for your own personal or legitimate business reference.
Unless expressly permitted by us in writing, you must not:
– reproduce substantial parts of the website;
– copy, modify or redistribute our work;
– commercially exploit our content;
– reproduce our branding or identity;
– crape or systematically extract website content;
– use our work to create derivative materials;
– or represent our work as your own.
Nothing in these Terms & Conditions transfers ownership of any intellectual property from Yellow Hyphen Ltd to you.
Where a client engagement involves the transfer or licensing of intellectual property, the applicable rights will be defined separately in the relevant client agreement.
Portfolio and Client Intellectual Property
Nothing in these Terms & Conditions gives Yellow Hyphen Ltd ownership of intellectual property belonging to our clients or other third parties.
Client-owned materials remain the property of their respective owners.
Similarly, any intellectual property created specifically for a client project will be governed by the terms agreed in the relevant project or service agreement.
Unless otherwise agreed with a client, Yellow Hyphen Ltd may retain ownership of its pre-existing methodologies, frameworks, processes, concepts, know-how, templates and tools.
Client-owned materials remain the property of their respective owners.
Similarly, any intellectual property created specifically for a client project will be governed by the terms agreed in the relevant project or service agreement.
Unless otherwise agreed with a client, Yellow Hyphen Ltd may retain ownership of its pre-existing methodologies, frameworks, processes, concepts, know-how, templates and tools.
Blog and Editorial Content
Our website may contain articles, insights, opinions, case studies and other editorial content.
This content is provided for general informational purposes only.
While we aim to publish thoughtful and accurate information, blog and editorial content should not be treated as legal, financial, tax, investment or other professional advice.
You should obtain appropriate professional advice before making decisions based on information published on our website.
We may update, edit, remove or replace blog content at any time.
This content is provided for general informational purposes only.
While we aim to publish thoughtful and accurate information, blog and editorial content should not be treated as legal, financial, tax, investment or other professional advice.
You should obtain appropriate professional advice before making decisions based on information published on our website.
We may update, edit, remove or replace blog content at any time.
No Guarantee of Results
Our website may describe our approach, experience, capabilities or previous results.
However, examples of previous work or outcomes do not guarantee that the same results will be achieved for every client.
Business, brand, marketing and digital outcomes depend on a range of factors outside our control.
Any specific objectives, deliverables, performance expectations or commercial outcomes will be addressed in the relevant client agreement.
However, examples of previous work or outcomes do not guarantee that the same results will be achieved for every client.
Business, brand, marketing and digital outcomes depend on a range of factors outside our control.
Any specific objectives, deliverables, performance expectations or commercial outcomes will be addressed in the relevant client agreement.
Third-Party Services and Links
Our website may contain links, integrations or references to third-party websites, platforms or services.
These may include, where applicable, booking platforms, payment providers, analytics services, social media platforms, hosting providers or other technology providers.
We do not control third-party websites or services and are not responsible for their content, availability, security, terms or privacy practices.
Your use of a third-party service may be subject to that provider’s own terms and conditions.
These may include, where applicable, booking platforms, payment providers, analytics services, social media platforms, hosting providers or other technology providers.
We do not control third-party websites or services and are not responsible for their content, availability, security, terms or privacy practices.
Your use of a third-party service may be subject to that provider’s own terms and conditions.
Website Availability
We aim to keep the website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
– maintenance;
– updates;
– technical issues;
– hosting or infrastructure issues;
– security incidents;
– third-party service interruptions;
– or circumstances outside our reasonable control.
We may modify, suspend or discontinue any part of the website without prior notice where reasonably necessary.
The website may occasionally be unavailable due to:
– maintenance;
– updates;
– technical issues;
– hosting or infrastructure issues;
– security incidents;
– third-party service interruptions;
– or circumstances outside our reasonable control.
We may modify, suspend or discontinue any part of the website without prior notice where reasonably necessary.
Interactive Features and Website Technology
Our website may include interactive elements, animations, sliders, transitions and other digital experiences designed to enhance usability and presentation.
Some elements may be provided or supported by third-party software, plugins or website technologies.
Although we take reasonable steps to ensure that these features function correctly, we cannot guarantee that every interactive element will operate identically across all browsers, devices, operating systems or screen sizes.
Some elements may be provided or supported by third-party software, plugins or website technologies.
Although we take reasonable steps to ensure that these features function correctly, we cannot guarantee that every interactive element will operate identically across all browsers, devices, operating systems or screen sizes.
Acceptable Use
You agree to use this website only for lawful purposes.
You must not use the website to:
– commit or facilitate unlawful activity;
– attempt to gain unauthorised access to our systems;
– introduce malicious code, viruses or other harmful material;
– interfere with the operation or security of the website;
– scrape, harvest or systematically collect information without permission;
– infringe the intellectual property rights of Yellow Hyphen Ltd or any third party;
– impersonate another person or organisation;
– submit knowingly false, misleading or fraudulent information;
– or use the website in a way that could damage our systems, reputation or legitimate business interests.
You must not use the website to:
– commit or facilitate unlawful activity;
– attempt to gain unauthorised access to our systems;
– introduce malicious code, viruses or other harmful material;
– interfere with the operation or security of the website;
– scrape, harvest or systematically collect information without permission;
– infringe the intellectual property rights of Yellow Hyphen Ltd or any third party;
– impersonate another person or organisation;
– submit knowingly false, misleading or fraudulent information;
– or use the website in a way that could damage our systems, reputation or legitimate business interests.
Limitation of Liability
To the fullest extent permitted by law, Yellow Hyphen Ltd will not be responsible for losses arising solely from your use of, or reliance upon, general information provided through this website.
We are not responsible for losses caused by circumstances outside our reasonable control, including third-party website failures, internet connectivity issues, technical interruptions or third-party services.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Where you engage Yellow Hyphen Ltd for professional services, liability relating to those services will be governed by the separate agreement applicable to that engagement.
We are not responsible for losses caused by circumstances outside our reasonable control, including third-party website failures, internet connectivity issues, technical interruptions or third-party services.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Where you engage Yellow Hyphen Ltd for professional services, liability relating to those services will be governed by the separate agreement applicable to that engagement.
Privacy
Any personal information submitted through this website is handled in accordance with our Privacy Policy.
Our Privacy Policy explains what information we collect, why we collect it, how we use it and the rights available to you.
Our Privacy Policy explains what information we collect, why we collect it, how we use it and the rights available to you.
Cookies
Our website uses cookies and similar technologies to support essential website functionality, remember your preferences and, where applicable, understand how visitors interact with our website.
Cookies may be placed by Yellow Hyphen Ltd or by selected third-party technology providers whose services support the operation, security, performance or functionality of our website.
Our cookie settings currently distinguish between the following categories:
Necessary — These cookies are essential for the website to function properly, including security, accessibility and core website functionality. They cannot be disabled through our cookie preference centre.
Functional — These cookies may allow the website to remember preferences and settings and support a more seamless browsing experience.
Performance Insights — These cookies may help us understand how visitors interact with our website and may provide aggregated insights that help us improve website performance, usability and content.
Personalised Content — We do not currently use cookies or similar technologies for personalised advertising, remarketing or targeted marketing activities. This category may be introduced in the future, in which case this Cookie Policy and our cookie preference centre will be updated accordingly.
Pending Classification — Some cookies or similar technologies may initially appear as pending classification while they are being reviewed and assigned to the appropriate category.
Non-essential cookies will only be activated where you have provided the appropriate consent through our cookie preference centre. You can accept, reject or customise your preferences and change your choices at any time.
For more detailed information about the cookies and similar technologies used on our website, including their purpose, duration and relevant third-party providers, please refer to our Cookie Policy and cookie preference centre.
Cookies may be placed by Yellow Hyphen Ltd or by selected third-party technology providers whose services support the operation, security, performance or functionality of our website.
Our cookie settings currently distinguish between the following categories:
Necessary — These cookies are essential for the website to function properly, including security, accessibility and core website functionality. They cannot be disabled through our cookie preference centre.
Functional — These cookies may allow the website to remember preferences and settings and support a more seamless browsing experience.
Performance Insights — These cookies may help us understand how visitors interact with our website and may provide aggregated insights that help us improve website performance, usability and content.
Personalised Content — We do not currently use cookies or similar technologies for personalised advertising, remarketing or targeted marketing activities. This category may be introduced in the future, in which case this Cookie Policy and our cookie preference centre will be updated accordingly.
Pending Classification — Some cookies or similar technologies may initially appear as pending classification while they are being reviewed and assigned to the appropriate category.
Non-essential cookies will only be activated where you have provided the appropriate consent through our cookie preference centre. You can accept, reject or customise your preferences and change your choices at any time.
For more detailed information about the cookies and similar technologies used on our website, including their purpose, duration and relevant third-party providers, please refer to our Cookie Policy and cookie preference centre.
Changes to the Website
We may update, modify or remove website content, services information, portfolio projects, functionality or other materials at any time.
We may also update these Terms & Conditions from time to time.
The latest version will be published on this page with the applicable effective date.
Your continued use of the website after an update constitutes acceptance of the revised Terms & Conditions.
We may also update these Terms & Conditions from time to time.
The latest version will be published on this page with the applicable effective date.
Your continued use of the website after an update constitutes acceptance of the revised Terms & Conditions.
Severability
If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or modified to the minimum extent necessary.
The remaining provisions will continue to apply.
The remaining provisions will continue to apply.
Entire Agreement
These Terms & Conditions govern your use of the Yellow Hyphen Ltd website.
They do not replace or override any separate written agreement entered into between Yellow Hyphen Ltd and a client.
Where a separate client agreement applies, that agreement will govern the relevant professional services and will take precedence over these website Terms & Conditions to the extent of any conflict.
They do not replace or override any separate written agreement entered into between Yellow Hyphen Ltd and a client.
Where a separate client agreement applies, that agreement will govern the relevant professional services and will take precedence over these website Terms & Conditions to the extent of any conflict.
Governing Law
These Terms & Conditions and your use of this website are governed by the laws of England and Wales.
Subject to any applicable mandatory legal rights, the courts of England and Wales shall have jurisdiction in relation to disputes arising from or connected with these Terms & Conditions or your use of the website.
Subject to any applicable mandatory legal rights, the courts of England and Wales shall have jurisdiction in relation to disputes arising from or connected with these Terms & Conditions or your use of the website.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Yellow Hyphen Ltd
Registered in: England and Wales
Email: kristina@yellowhyphen.com